Privacy Policy — Envirovac Air Duct Cleaning
Envirovac Air Duct Cleaning values the privacy of every customer and visitor. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our air duct cleaning and indoor air quality services in Gainesville, FL and across North Florida.
Effective Date: March 25, 2026
Information We Collect
We may collect the following types of personal information when you visit our website, request a quote, schedule service, or contact us:
- Contact Information — Your name, email address, phone number, and mailing address
- Service Information — Details about your duct system, service history, property address, and indoor air quality needs
- Website Usage Data — IP address, browser type, pages visited, time spent on site, and referring URLs
- Communication Records — Messages, emails, and phone call records related to service inquiries or appointments
- Payment Information — Billing details processed securely through our payment providers (we do not store credit card numbers on our servers)
How We Use Your Information
Envirovac Air Duct Cleaning uses the information we collect to provide and improve our air duct cleaning and indoor air quality services. Specifically, we use your information to:
- Schedule and perform air duct cleaning, indoor air quality, and commercial ventilation services
- Respond to your inquiries, requests, and service questions
- Send appointment confirmations, service reminders, and follow-up communications
- Process payments and maintain accurate billing records
- Improve our website, services, and customer experience
- Comply with legal obligations and protect against fraudulent activity
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How We Protect Your Information
We take the security of your personal information seriously. Envirovac Air Duct Cleaning implements reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure storage of customer records with restricted access
- Regular review and updating of our security practices
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We encourage you to take steps to protect your personal information as well.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us understand how visitors use our site.
We use the following types of cookies:
- Essential Cookies — Required for the website to function properly, such as session management and security features
- Analytics Cookies — Help us understand how visitors interact with our website so we can improve performance and content
- Functional Cookies — Remember your preferences and settings to provide a personalized experience
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.
Third-Party Services
Our website integrates with the following third-party services to improve functionality and user experience:
- Google reCAPTCHA — Used on our contact and scheduling forms to prevent spam and abuse. reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.
- Elfsight — Used to display customer reviews and social proof widgets on our website. Elfsight may collect anonymous usage data in accordance with their privacy policy.
- Google Analytics — Used to collect anonymous data about website traffic, visitor behavior, and site performance. Google Analytics uses cookies and is subject to Google’s privacy practices.
These third-party services operate under their own privacy policies. We encourage you to review their respective policies for more information about how they handle data.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access — You may request a copy of the personal information we hold about you
- Correction — You may request that we correct any inaccurate or incomplete information
- Deletion — You may request that we delete your personal information, subject to certain legal exceptions
- Opt-Out — You may opt out of receiving marketing communications from us at any time by contacting us directly
To exercise any of these rights, please contact us using the information provided at the bottom of this page. We will respond to your request within a reasonable timeframe.
Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
SMS Messaging & Verbal Opt-In
Envirovac Air Duct Cleaning will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
Website & Online Form Opt-In
By submitting this form and signing up for texts, you consent to receive text messages from Envirovac Air Duct Cleaning at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
Changes to This Policy
Envirovac Air Duct Cleaning reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Envirovac Air Duct Cleaning
6725 Northwest 18th Drive
Gainesville, FL 32653
Phone: 904-356-3963
Delivering Expert IAQ to the Greater Gainesville Area
Envirovac Air Duct Cleaning is proud to serve homeowners and businesses throughout the greater Gainesville, FL area. From our Gainesville base, our team of NADCA certified inspectors and IAQ-specialized technicians provides comprehensive air duct cleaning, indoor air quality solutions, and commercial ventilation services across North Central Florida. Whether you are in downtown Gainesville or one of the surrounding communities, we bring the same thorough, hands-on approach to every job.
Our commitment to this community goes beyond just cleaning ducts — we have been part of the Gainesville area since 1991, building relationships with families and businesses who trust us to keep their air clean. With specialized expertise in both residential and commercial services, we handle everything from home duct cleaning to medical facility ventilation maintenance.
Serving Our Neighbors in
We May Still Serve Your Area
Do not see your city listed? We serve a wide radius around our Gainesville location and regularly travel to communities throughout North Central Florida for both residential and commercial work. Our commercial service area extends even further — reaching locations like Tallahassee, Georgia, and Amelia Island. Give us a call and we will let you know if we can help.
